The Role: Senior Product Manager – Loyalty Cards
Contract: Perm
Salary: £55,000-£75,000 + Benefits
Location: Holborn, London
Start date: ASAP
As Product Manager, you’ll be focused on understanding customer needs for specific products, building and owning their product roadmap and delivering the strategy for their products. You’ll have a flair for creative problem solving and enthusiasm for supporting the delivery of change through people and technology.
Working in Agile teams, you’ll build a highly collaborative relationship with your Engineering colleagues and support in defining, delivering and iterating features and finding creative ways to deliver great experiences for our customers.
You’ll utilize a variety of techniques to develop your understanding of the tech landscape and customer expectations of technology, using product metrics to priorities their specific product roadmap effectively and seeking out data and insights to allow you to make informed decisions.
Responsibilities:
- You’ll support end-to-end delivery by maintaining a 90-day product roadmap, as well as a prioritized and estimated FY backlog
- You’ll coordinate and report post-launch evaluation to validate that products work for customers or colleagues as designed and that value is delivered
- Track both effort and value delivery identifying opportunities for cost reduction, using this insight to inform prioritization of opportunities for the product
- You’ll collaborate with other product teams and 3rd parties to launch new product features
- Help identify necessary and/or desirable third-party technology to evaluate and select vendors Together with technology teams evaluate potential partner relationships
- Monitor relevant industry trends and engage both internal and external teams as appropriate to build shared insight
Requirements:
- Knowledge and understanding of a retail business and the technology landscape, and how to maximize the value that products can and will add
- Understanding of Agile delivery and modern engineering team practices
- Knowledge of technical product development principles and methodologies
- Ability to translate business goals, technology strategy and market knowledge into a product roadmap that prioritizes the delivery of value and enables future business agility
- Anticipating risks and opportunities, responding to escalations at pace and coaching others to find solutions based on your expertise
- Ability to switch between strategic visioning and getting into the detail, being the authority in all aspects of your product
- Awareness of existing and future stacks/interfaces for the product and how to develop these so they work seamlessly for customers and colleagues
- A high level of team contribution, seek opportunities to provide input and support across the team and outside core areas of focus
- Experience in online payments is a bonus.