How do you be DIRECT but not RUDE?!

In a management position, how do you juggle being direct, without coming across as rude?

I like to be liked, but I’m a very to-the-point person, often calling it as it is.

I really hate it when people take offence to me saying something, because I don’t want to upset anyone, ever. But then I have to realise that, sometimes, it has to be said.

Even with candidates, sometimes you have to break bad news to them or tell them to change their approach to an interview process, and people don’t like hearing it.

How do you manage to do both? – Nicole T

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