The Role: L&D Coordinator
Contract: PAYE
Salary: £34,000 – £36,000
Location: Chertsey, Surrey
Start date: ASAP
The Learning & Culture team sits within the European regional HR team – which is focused on planning and deploying both global (HQ) and regional projects and initiatives across Europe.
You will be working with a small, close-knit and results-oriented team, comfortable with ambiguity and constant change. Our client works at pace and with agility, have strong cultural intelligence, and are supportive of each other whilst having fun along the way. Being a small team they work closely with select vendors to ensure the delivery of company goals.
Key responsibilities:
- Support the operational day-to-day activities of the L&D COE, liaising closely with Subsidiaries, HQ L&D (in Korea) and external vendors as well as being the first point of contact in these conversations
- Implement and administer L&D processes – making use of new and existing systems (e.g. Workday, Cornerstone LMS) to deliver a great learning experience
- Precise coordination of European course programmes and digital learning activities, including regional leadership development programmes, bite-size webinars and onboarding courses for senior hires
- Seamlessly coordinate nominations for Global course programmes and support coordination of our pan-European 360-degree feedback process
- Proactively support talent development and L&D community activities, communicate clearly with stakeholders, assess spending, process invoices, record course attendance and build course attendee pipelines
- Provide support for local and HQ L&D initiatives, for example tracking IDP completion, learning hour tracking, report generation, system support
Requirements:
- Commercial value-add approach to L&D
- Strong planning ability, with excellent organisation skills and a high level of attention to detail
- Excellent communication skills, and experience in communicating cross-culturally a significant advantage
- Enjoy coordinating multiple priorities simultaneously and reacting quickly and effectively to unexpected issues in a fast-moving environment
- Confidence to make recommendations and challenge constructively
- Ability to take responsibility for issue resolution activities, escalating where necessary
- Proficient reporting and analytics skills – ability to rapidly create and manipulate data and extrapolate key insights and trends
- Excel knowledge and skills essential (lookup/pivot tables), Word and PowerPoint skills desired
- Experience in working with an LMS (especially Cornerstone) and basic content authoring (SCORM) advantageous